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Fix Sage 50 Journal Entries not Showing up in Account

Are you experiencing problems while accessing journal entries in Sage 50? Are your particular entries not displaying in your account? If yes, then this article will help you avail an easy solution and will assist you to fix this problem once and for all.

Account reconciliation is a method where you can make sure that your normal bank balance and Sage bank balance are the same or not. It is possible to design a precise accounting balance and find out the irregularities if resolved monthly or weekly.

In today’s blog, We will talk about the causes and effective solutions for the error, Sage 50 Journal Entries not showing up in Account.

Causes of the Error Sage 50 Journal Entries not Showing up in Account

The error Sage 50 Journal Entries not showing up in Account arises:

  • If the start date and end date of the statement are the same and do not differ.
  • If transactions have wrong dates.
  • If the transactions outstanding have not been included after the Bank Reconciliation reset.

How to Fix the Error Sage 50 Journal Entries not Showing up in Account?

Note: Before beginning with the troubleshooting methods to fix the error, it is imperative that you go through the points mentioned below:

  • Look for the company file.
  • You may be using a wrong or improper file in case the transaction is not there in the General Ledger report.

Solution 1: Authenticate the Following in the Deposit and Reconciliation Screen

To authenticate the Deposit and Reconciliation screen, Follow the steps provided below:

  • Ensure that the right account has been selected
  • Your bank account start date must be the same as your statement start date. It is important to note that you will not be able to add or change the start date unless it is your first reconciliation.
  • Not to mention, the Statement End Date must be the same as your bank statement end date and should not be the same as Statement Start Date.

Solution 2: Approve that there are Transactions Impacting the Account for this Period

In order to confirm the transactions that are impacting the account for a particular period, follow the steps given below:

  • Press Reports. Now click Financials.
  • Choose Transactions by Account (also known as General Ledger).
  • Now select the account.
  • You need to fix the Start and End date the same as your bank reconciliation.
  • Now add a checkmark to the option Corrections.
  • Click OK.
  • In case the transactions are displayed on this report, then run the Advanced Database Check.
  • When you need to create the General Ledger report, ensure the Finish date is fixed to the Latest Transaction date is fixed in Setup, Company, Settings, and Information.
  • In case there are no transactions still, then it is quite likely that the bank reconciliation is damaged. To fix this issue, you need to reset the bank reconciliation.
  • This particular company file lacks any Transactions for the chosen period of time in case there are no transactions on the provided report.
  • Kindly review, Whether the particular transactions have been added in the right manner. Check if the wrong date or wrong company file has been added or not. Check if they are added at all.

Solution 3: Make Sure that General Ledger has the Right Accounts for the Transactions

To make sure that General Ledger has the right accounts for all the transactions, follow the steps given below:

  • Choose Reports. Now choose Journal Entries or Transactions Details and later All.
  • Select the Right year.
  • Choose Date for Report by.
  • Now add the right Start Date and End Date.
  • Post this, Press Corrections for Show.
  • Press OK.
  • Authenticate the accounts to the transactions.

Note: You can modify the transactions to Check or Cash or the Payment module or the Receipt as required. In case the transactions are not impacting the AR or AP account instead of the account that you are reconciling.

Solution 4: In Case the Transactions are Posted When doing Bank Reconciliation

In case the transactions are not displayed and are done when the bank reconciliation is in process, follow the steps given below:

  • Click the Save button in the Account Reconciliation screen (Deposits and Reconciliation).
  • Now, Close the Deposits and Reconciliation screen.
  • Find the Deposits and Reconciliation screen once more and ensure the transactions are not displaying.

Solution 5: Lacking Transactions once doing Reset for Bank Reconciliation

In case a few transactions are not present after conducting a reset for bank reconciliation, follow the steps provided below to reinstate the transactions that are missing:

  • You are required to restore the backup into a new enterprise that is made earlier to conduct a reset for bank reconciliation.
  • When the enterprise is opened, Choose Reports, then click Banking. Now click Account Reconciliation Report.
  • In order to continue the particular process, choose Report type: Summary report with the outstanding transaction information.
  • Select the right bank account and then fix the Start Date along with the End Date to the particular Statement End date of the last period that was resolved. For instance, While reconciling 1st January to 31st January, the Start and Finish dates for the report can be used as 31st December.
  • Press OK in order to see the report and then choose to Print or Open in Excel in a bid to save the report.
  • Post this, Check the Account Reconciliation screen in the actual company.
  • Click the Add Prior Outstanding button after the account is chosen.
  • Now you can utilize the Printed report to include by choosing transactions from prior to the date screen or by adding all outstanding transactions and finally press OK.
  • Make sure that the missing transactions are available.
  • Lastly, Delete the newly restored enterprise.


We hope that this article was helpful and we hope that you will be able to solve the error Sage 50 Journal entries not displaying in Account.

However, if you get confused or stuck anywhere and need professional help, get in touch with our Sage 50 experts. We are always available to help you with our efficient and cutting-edge solutions. Our experts can guarantee you satisfactory results.

Consult Sage 50 Accounting Experts

Get help in resolving your software issues, auditing your company files, automating payroll, filing taxes online, and much more. Our Sage 50 accounting experts are here to help you with everything related to bookkeeping, accounting, payroll, and tax filing. We’re available round the clock, so get in touch whenever you need help.

Frequently Asked Questions

How to Remove a Sage 50 Data File?

Sage 50 data file can be removed with the help of the steps provided below:

Step 1: Go to the company file that you want to delete.

Step 2: Move to File and then click Properties.

Step 3: Now add the location along with the company file name.

Step 4: Now close Sage 50.

Step 5: Now open Windows Explorer and go to the location in the 2nd step.

Step 6: Finally, Delete the .SAJ folder and .SAI file with an identical file name.

Step 7: The .SAI file is elaborated as the Sage 50 data file. However, the .SAI file may not be shown, based on the Windows settings.

Step 8: The .SAI file generally has the Sage 50 logo icon.

Can the Bank Reconciliation be Cleared?

Yes. Bank Reconciliation can be cleared.

What are Journal Entries?

In simple terms, Journal Entries are just a record of all your transactions concerning your business. They are considered the first step and crucial step in the accounting cycle since they display the financial status and activities that will influence your particular business.